Supply chain segmentation has recently seen renewed interest within a number of industries. Segmentation is a strategy to achieve stronger customer relationships with higher profitability across a company's product and customer portfolio. From a supply chain executive's perspective, the goal is to achieve higher return on the supply chain capital employed to satisfy demand. JDA Software explains the concepts and reasons for segmentation and discusses the key areas where policies and technology are important to achieving its goals.

View an illustrative presentation on Supply Chain Segmentation from FOCUS 2011