JDA Software

Industry studies show that specialty retailers realize that their key to differentiating themselves is by creating a high-touch, high customer-service environment. However, specialty retail has adopted integrated enterprise workforce management at much lower rates than grocery and mass merchants. Join Jon Carson, JDA Practice Director for Consulting Services, and find out the cost savings and revenue lift benefits that come from implementing workforce management and how to overcome the barriers that commonly prevent specialty retailers from achieving those results.

Industry studies show that specialty retailers realize that their key to differentiating themselves is by creating a high-touch, high customer-service environment.  However, specialty retail has adopted integrated enterprise workforce management at much lower rates than grocery and mass merchants. 

Join Jon Carson, JDA Practice Director for Consulting Services, and find out the cost savings and revenue lift benefits that come from implementing workforce management and how to overcome the barriers that commonly prevent specialty retailers from achieving those results.

Overview

  • The Current Landscape - Punch Cards and Spreadsheet Schedules
  • You are a High-Volume Environment - Overcoming barriers to implementing Workforce Management
  • Just the Basics - Cost Savings through Enterprise-Integrated Scheduling with Time and Attendance
  • Upper-Division Studies - Using Labor Forecasting to Make Peak Sales Periods Even More Profitable

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Speakers

Jon Carson
Store Systems Consulting Practice Director
JDA Software Group, Inc.


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