Praxis Case Study

Praxis is one of the largest do-it-yourself (DIY) chain stores in the Netherlands. The company has 139 stores, including 39 megastores. Eleven of these megastores have garden centers. Besides the regular range of DIY products, customers will find a wide variety of home furnishing products. Praxis employs approximately 4,500 people. The retailer leverages JDA Workforce Management to ensure a balance between efficiency, effectiveness and customer service when planning employee workloads. It has realized the following results:

  • Implemented JDA Workforce Management in just three months
  • Rolled out system to 80 stores in four weeks
  • Increased insight into workload and availability of employees
  • Ensured proper staffing levels at each store