Workforce Management Brochure


Retail shoppers today are much more demanding, savvy and price conscious than ever before. They have a wealth of information at their fingertips and have many options for where to make a purchase. Converting a shopper to a buyer is now more difficult, and therefore requires a great customer experience. JDA’s Workforce Management supports associates enhanced service levels by providing advanced planning, budgeting and scheduling capabilities combined with role-based tools to enable managers to quickly react to everyday realities.